Worldwide Support and Maintenance
Rapid Response and Resolution
We recognize the importance of minimizing downtime and are dedicated to providing swift, efficient service.
Skilled and Experienced Technicians
Our certified technicians bring a wealth of knowledge and experience to every repair.
Client-Centered Approach
We’re always available to assist, ensuring you’re stay connected to your crypto mining operations.
How does our repair center work?
Diagnostics
Remote Preliminary Inspection: Our experts will perform an initial evaluation through a remote link to determine if your equipment requires servicing.
Delivery
If repairs are required, just send your equipment to our dedicated repair facility.
Repair
Repairs will be completed promptly and efficiently, ensuring your cryptocurrency miners are back online with minimal effort.
Return
Once repaired, we will return your fully functional equipment to you.
Services
Dust Pollution Prevention
Remote Troubleshooting
Factory Firmware Upgrade
Component Replacement for Malfunctions
Initial Fault Diagnosis
Preparing an ASIC Miner for Immersion Cooling
FAQ
We service a wide range of miners, including Bitmain, WhatsMiner and other popular miners.
Repair costs depend on the complexity of the issue and the specific mining hardware. Contact our customer service for an accurate quote and diagnostic report.
Turnaround time varies based on the repair’s complexity, but we aim for quick service. We’ll inform you of the timeline before beginning the repair process.
If your miner is beyond repair, we will return it to you and only charge for the shipping cost.
To ensure the safety and privacy of all our customers, we currently only accept mail-in repairs.
